NottinghamWhite wrote:Signed up for Virgin Media 12 months ago got a good deal I thought for all the sports etc plus a fast broadband connection for £61 a month. Any just had the first bill for the 2nd year & it's gone up to £117 so I've just finished on the phone first person I spoke to was obviously in India & when I said I wanted to cancel my subscription I was transferred to the UK. Cut a long story I managed to haggle a final bill for the next 12 months of £81:70, a saving over the year of £423:60 they really are bloody rip off merchants
I phone them every year to change my broadband.
I actually have no intention of doing so, but it keeps the price down, like you say.
What happens with all these firms - including mobile providers - is they put you through to the retentions department, whose sole aim is to keep customers. They have better rates than any other outlet, either online or high street, and will bend over backwards to make sure you stay with them.
I think there's a change in the law coming, meaning that you can switch mobile contracts with a text without having to get a PAK number to move from, say, O2 to Vodaphone. Not sure when, but it's one of those EU things that should just about get passed before we leave.
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