Complaints
- NottinghamWhite
- LUFCTALK Admin
- Posts: 31307
- Joined: 11 Nov 2009, 10:10
Re: Complaints
Just had an email from them saying they are unable to find my email. I resent it this time having a name to put fao. I then sent her another email saying I’d had a confirmation mail so it was somewhere in the system. I already feel they’re trying to fob me off well I ain’t going anywhere. This was half an hour ago & they still haven’t acknowledged my mail even though I’ve had confirmation that it’s landed.
Winner of the Europa League
- NottinghamWhite
- LUFCTALK Admin
- Posts: 31307
- Joined: 11 Nov 2009, 10:10
Re: Complaints
Once again I’ve contacted them & once again they’re saying they have no record of the email. They’ve now sent me another email address to which I’ve sent the original mail. I asked them to acknowledge receipt of this an hour ago, still no response.
Winner of the Europa League
Re: Complaints
NW, send them a draft of a letter you intend to send to a National Newspaper. Quote as many names as you can. Find out who the Chief Executive is and feed his/her name in too. I guarantee it will trigger serious action.
I once played against Don Revie.
- NottinghamWhite
- LUFCTALK Admin
- Posts: 31307
- Joined: 11 Nov 2009, 10:10
Re: Complaints
I’ve now had a full response & given a reference number. I’ve had to take item, packaging & mystery item to the local Foodhall. In front of me the filled in a food investigation form & taken me details. Watch this space.
Winner of the Europa League
- Barlow Boy
- LUFCTALK Moderator
- Posts: 11928
- Joined: 22 Jan 2012, 19:28
- Location: Barlow, obviously.
Re: Complaints
Keep us informed please NW.NottinghamWhite wrote:I’ve now had a full response & given a reference number. I’ve had to take item, packaging & mystery item to the local Foodhall. In front of me the filled in a food investigation form & taken me details. Watch this space.
When you retire, you switch bosses - from the one that hired you, to the one that married you.
- NottinghamWhite
- LUFCTALK Admin
- Posts: 31307
- Joined: 11 Nov 2009, 10:10
Re: Complaints
Had an email this morning saying they now have the items I took to the store plus my complaints form. The sample has been sent off to the supplier for investigation. This process normally takes between 4-6 weeks when they’ll contact me again.
Winner of the Europa League
- Another Northern Soul
- LUFCTALK Moderator
- Posts: 7537
- Joined: 01 Nov 2015, 09:55
Re: Complaints
This is better than Eastenders!NottinghamWhite wrote:Had an email this morning saying they now have the items I took to the store plus my complaints form. The sample has been sent off to the supplier for investigation. This process normally takes between 4-6 weeks when they’ll contact me again.
Re: Complaints
Most things areThis is better than Eastenders!
Re: Complaints
I have no idea. I mean, you would have to watch Eastenders to be able to make a judgement.psquithy wrote:Most things areThis is better than Eastenders!
I once played against Don Revie.
- Another Northern Soul
- LUFCTALK Moderator
- Posts: 7537
- Joined: 01 Nov 2015, 09:55
Re: Complaints
yes, very true, I was quite avid for a year or two, 30 plus years back.johnh wrote:I have no idea. I mean, you would have to watch Eastenders to be able to make a judgement.psquithy wrote:Most things areThis is better than Eastenders!
You can spend £1000 on a brown suit but it will always be a brown suit