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Re: Complaints

Posted: 20 Jan 2022, 21:09
by NottinghamWhite
Fancied a yoghurt tonight from M&S but there was mould inside with a product with still 6 days before it’s sell by date.

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Surely this isn’t right…. I feel this to some is a joke but this is a multi million pound company ffs.

Re: Complaints

Posted: 20 Jan 2022, 21:16
by NottinghamWhite
I’ve once again sent an email :twisted:

Re: Complaints

Posted: 20 Jan 2022, 21:19
by Davycc
M&S = Mucor & Stachybotrys

Re: Complaints

Posted: 20 Jan 2022, 21:26
by NottinghamWhite
Davycc wrote:M&S = Mucor & Stachybotrys
Above my head mate but it’s lived in the fridge since Monday if that makes sense …

Re: Complaints

Posted: 20 Jan 2022, 21:30
by Barlow Boy
That’s awful NW, made me feel a bit queasy to be honest. Imagine if you’d just stirred it without noticing :? :? :?

Re: Complaints

Posted: 20 Jan 2022, 21:36
by NottinghamWhite
Barlow Boy wrote:That’s awful NW, made me feel a bit queasy to be honest. Imagine if you’d just stirred it without noticing :? :? :?
No just peeled the top off & noticed the green bit. Just shared on the family WhatsApp and the eldest said exactly the same as you..

Re: Complaints

Posted: 20 Jan 2022, 22:23
by mapperleywhite
NottinghamWhite wrote:Fancied a yoghurt tonight from M&S but there was mould inside with a product with still 6 days before it’s sell by date.

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Surely this isn’t right…. I feel this to some is a joke but this is a multi million pound company ffs.
Can't say we've been a big buyer of M&S products over the years. However we've tried a few things since they linked up with Ocado and I have to say we wouldn't buy any of them again. I think they're trading on their historical reputation and their time is up; NW your example of poor product stewardship illustrates they are cutting corners to sustain their share price

Re: Complaints

Posted: 21 Jan 2022, 07:06
by Davycc
NottinghamWhite wrote:
Davycc wrote:M&S = Mucor & Stachybotrys
Above my head mate but it’s lived in the fridge since Monday if that makes sense …
Would love to say that came from my very scientifically minded head but I had to Google them

Re: Complaints

Posted: 21 Jan 2022, 08:10
by ChilwellWhite
That’s horrible would put me right off yoghurts.

Re: Complaints

Posted: 21 Jan 2022, 13:50
by Davycc
ChilwellWhite wrote:That’s horrible would put me right off yoghurts.
I would nearly say "that's horrible would put me right off mould!" I hate yoghurt :sick:

Still no outlet should be supplying that never mind a so called up market store.