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Computer Help again

Posted: 19 May 2015, 12:15
by Deleted User 130
Not urgent but something I definitely want rid of...

If I'm Google searching anything... the screen lists the results but then very quickly a Shop For frame slips in at the top of the list, showing items to buy 'linked' to the words you have keyed to Search.

I have Ad Blocker and AVG but I'm stumped as to how to get rid of this.

Re: Computer Help again

Posted: 19 May 2015, 12:21
by Aaron
Sounds like Adware. Download Malwarebytes and scan to see if anything comes up. Link is: https://www.malwarebytes.org/downloads/

Also, what browser do you use?

Re: Computer Help again

Posted: 19 May 2015, 12:25
by Deleted User 130
Cheers Aaron. I use Mozilla Firefox.

I'm wary of Malwarebytes because I used it last week on this pc and it wiped all of Microsoft's user interface (if that's the right term) off and so I couldn't even use the pc again. fortunately a mate who is v IT savvy sussed it all out for me... it took 18 hours though.

Re: Computer Help again

Posted: 19 May 2015, 12:28
by Aaron
Try using AdwCleaner and printscreening the results here before deleting anything and I'll check to see if there is anything which shouldn't be.

Re: Computer Help again

Posted: 19 May 2015, 12:35
by Deleted User 130
Thanks again, I'm downloading/using it now. I used Malware on my desck PC last week too, it worked like a dream. That's possibly because the desk pc isn't using Windows anymore as Microsoft pulled it last year??

Re: Computer Help again

Posted: 19 May 2015, 12:36
by Deleted User 130
Done the Scan on Adwcleaner - no results listed.

Re: Computer Help again

Posted: 19 May 2015, 12:38
by Sheepy
CC Cleaner to is a good program. I'd also recommend Google Chrome as an alternative browser.

Re: Computer Help again

Posted: 19 May 2015, 12:48
by Deleted User 130
Sheepy wrote:CC Cleaner to is a good program. I'd also recommend Google Chrome as an alternative browser.
For a number of reasons, Firefox has been the best for me by a long chalk, but I know some folk prefer Chrome and Explorer. (Explorer often used to freeze whenever I was working on Microsoft Word, which is a lot, it was one of those Meldrew moment causers :P )

Re: Computer Help again

Posted: 19 May 2015, 13:00
by Deleted User 130
Could the issue be anything to do with Google Safesearch? I know that Safesearch Toolbar was an uninvited problem which got wiped, but there is still an option to activate Google Safesearch here.

Re: Computer Help again

Posted: 19 May 2015, 13:06
by Deleted User 728
First off, I use Chrome - it's by far the best browser I've ever used and I was a huge Firefox fan by many years.

Second, you say you have Ad Blocker ??
Well, I use AdBlock on Chrome and it's superb.

Note the difference between the two names.

If you get an ad or a pop up, you just right click on the icon at the top of the page and it talks you through getting rid of it permanently.
It'll say "point to the ad on the page" and then you do that, then there's a little slider that goes from left to right and you pull it across the screen till the advert disappears from view et voila problem solved :)

And they NEVER come back.

It's such a good add-on (pardon the pun !) that it cuts out all ads on YouTube and DailyMotion, etc.
The only time you have to switch it off is if you use a commercial TV catch-up service like 4OD - you must disable it and watch the ads (I usually make a cup of coffee).