Hi - my email doesn't seem to upload properly in this last week. I can read the emails in my Inbox okay, but I can't reply to them or move them to folders etc. I don't even seem able to open other folders now either.
Does anyone know what the problem is and how to resolve it please? BT Help is no help and I suspect that BT have 'disowned' Yahoo email. Anyone on here use any email service that they'd recommend (I can't stand Outlook Express)?
Any advice gratefully acknowledged, this problem is a bigger pain than I originally thought. Weird thing is, it's only on this laptop, I have a desk pc at my girlfriend's and the email works as normal on that compoota.
BT Yahoo email problems
Re: BT Yahoo email problems
First thing I do with anything like this is to try a different browser.
I use Chrome most of the time but will switch to Firefox or IE to test out anything odd as they all have their little quirks and foibles.
Do that before doing anything else and see what happens ...
I use Chrome most of the time but will switch to Firefox or IE to test out anything odd as they all have their little quirks and foibles.
Do that before doing anything else and see what happens ...
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Re: BT Yahoo email problems
Here are the areas of problems with BT at the moment.
http://btbusiness.custhelp.com/app/serv ... a_id/21308
http://btbusiness.custhelp.com/app/serv ... a_id/21308
Re: BT Yahoo email problems
thanks, good avice. I normally use Firefox and so I'm now on IE and the problem isn't there on my email now. Very odd!rigger wrote:First thing I do with anything like this is to try a different browser.
I use Chrome most of the time but will switch to Firefox or IE to test out anything odd as they all have their little quirks and foibles.
Do that before doing anything else and see what happens ...
Re: BT Yahoo email problems
Try downloading the latest version of Firefox and starting over with it - it'll save all your bookmarks, etc, so you won't lose anything.
I would imagine that would fix it and allow you to carry on as normal
I would imagine that would fix it and allow you to carry on as normal
Re: BT Yahoo email problems
Thanks again... daft question, how do I know if my current version of Firefox ISN'T the latest?
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Re: BT Yahoo email problems
Click on "Help" at the top next to tools and then click on "About Firefox"onenorthernsoul wrote:Thanks again... daft question, how do I know if my current version of Firefox ISN'T the latest?